FAQ

Do you often put new things on the stock page? How often should I check back?

Every month or so I update the stock page, so it's worth having a look later on if you don't see an item you like right then and there.

On the 'news and offers' page I write a note every time there's something new on the site, and you can even subscribe in an rss reader and get updates on your homepage [e.g. Google or Yahoo].

You are based in Britain - can you send jewellery overseas?

Yes, I can post worldwide - just order as normal. The cost of overseas postage is the same as for the UK. The arrival times for non-UK postage will, of course, be longer than those stated, which are for UK postage - non-UK delivery times cannot be guaranteed.

Do you make custom jewellery to order?

Yes - if you want a particular item that isn't listed on the site [e.g. a button necklace in a particular colour scheme, very long button earrings, necklaces with a particular size buttons on them etc.] then please send me a message as I may be able to help. Prices will vary, but will be based on the price of the most similar item I stock.

What if I break my button jewellery item or it is damaged in the post?

All items are guaranteed for one year, so if they break within this period you can return them for repairs, absolutely free of charge.

The length of my necklace is wrong. Can I return it to have it modified?

Yes - although I charge a flat fee of £3 for this service [UK only]. If, however, you request a modification before I post the jewellery out - i.e. when you place your order, I can do this free of chage. The most popular modificationis making necklaces longer - if you think 40-45cm is going to be short, get in touch and let me know how long you'd like your necklace to be.

Do you supply these button jewellery items to shops wholesale?

Yes - please enquire for more details.

Do you obtain your materials from ethical sources?

A large proportion of the buttons are recycled and collected from people who no longer want them or are selling their collections. A few come from local craft shops.

All the packaging used to post the jewellery is recycled where possible - so you probably won't receive a pristine gift wrapped package or a brand new jiffy bag when you order, but that's one less jiffy bag being thrown in the bin...

I've got a large collection of buttons that I don't want any more - would you be interested in buying them?

I might well be - send me a message and we can find out...